Secure by onboarding. Cyber Essentials included. No upfront project fee.
Every new client is brought up to a secure, resilient, Cyber Essentials-ready standard as part of joining — remediation and certification included, with the cost built into your monthly service, not billed as a shock upfront.
See how onboarding works- Secure baseline includedMFA, conditional access, EDR and tested backup — hardened to the CIS benchmark from day one.
- Cyber Essentials includedRemediation and certification rolled in and amortised — no separate upfront bill.
- No upfront onboarding feeThe most-hated line item in the industry, removed. You start secure and stay supported.
One managed service. Every layer covered.
One partner, one number, one bill. From the day-to-day helpdesk to cloud and security architecture — delivered by people who understand how the pieces fit together.
Managed IT
Reliable support, monitoring, patching, endpoint management, backups and vendor management — fully managed, or co-managed alongside your team.
Cybersecurity
Identity, endpoint, monitoring, vulnerability management and recovery. Security is part of the service model — never an add-on sold after the fact.
Microsoft 365
Most businesses already own powerful Microsoft tools that are half-configured and drifting. We manage, secure and govern the tenant properly.
Infrastructure & Cloud
Networking, virtualisation, firewalls, backup and storage across on-prem, hybrid and cloud. Modern thinking grounded in real infrastructure experience.
Automation
Power Automate, Microsoft 365 workflows, baseline applications, drift checks and repeatable service processes — built with ownership and controls.
Practical AI
Copilot readiness, agents, AI governance and sensible tool use. AI where it earns its place, not because it looks good in a pitch deck.
Not another outsourced IT helpdesk.
Most MSPs say they’re proactive. Too many still operate reactively, sell whatever has margin, and bolt security on later. We’re architect-led, security-first, and focused on building environments that are reliable, supportable and aligned to how your business works.
Architect-led, not commission-led
Recommendations come from a certified specialist weighing risk and long-term value — never from sales targets or vendor margin.
Security built in
Identity, endpoint, backup, monitoring, recovery and governance are part of the service model, not a paid upsell.
Senior engineers as standard
You deal directly with someone who understands infrastructure, cloud, security and the business impact of each decision.
Microsoft cloud specialists
Microsoft-certified across security, identity, Azure, modern workplace and hybrid infrastructure.
Hybrid infrastructure expertise
We understand the messy reality of on-prem, cloud, legacy systems and pragmatic modernisation — not just greenfield theory.
Lean, automated, accountable
Standardised baselines, drift detection and automation deliver senior-level quality without enterprise bloat.
Ask any provider what’s included. Here’s ours, published.
Most managed IT is sold on adjectives. We publish the actual standard every managed client gets — monitoring, patching, Microsoft 365 governance, a CIS-aligned baseline, tested backup, Cyber Essentials and the rest — so you can hold us to it, and compare us properly against anyone else.
Built for ambitious SMEs and growing Northern businesses.
We work best with organisations that depend on technology, care about security, and need more than basic IT support — typically 20–250 users with Microsoft 365, hybrid infrastructure or compliance pressure.
A good fit if…
- You’ve outgrown reactive IT support
- You need better Microsoft 365, Azure or security control
- You want senior advice without a full internal team
- You value reliability, transparency and long-term relationships
Maybe not if…
- You only want the cheapest possible helpdesk
- You don’t value security or documentation
- You want ad-hoc fixes without standards
- You expect every choice driven by short-term cost alone
A clear process. No disruption. No overselling.
We fix the foundations before selling the shiny stuff — then support and improve over the long term.
Discover
We assess your infrastructure, Microsoft 365 tenant, security posture, support model, risks and priorities.
Stabilise
We fix the foundations first: identity, backup, patching, monitoring, documentation and critical risks.
Secure
Endpoint security, conditional access, recovery and governance built into how the environment runs.
Improve
We modernise selectively: Microsoft 365, Azure, automation, infrastructure and cost optimisation.
Support & review
Ongoing support, monitoring, vendor management, roadmap planning and strategic guidance.
What people say about our founder’s work.
Feedback gathered across our founder’s career in senior IT, infrastructure and incident response. Identities withheld to respect client confidentiality.
In twenty years of working with network engineers, I’ve not met anyone who troubleshoots like this. He doesn’t look at problems in isolation — he understands an issue is often the network switch, the Windows server and the application all at once, and he has the breadth of knowledge to see the whole picture.
After a cyber attack, he went above and beyond to get us back on track — and found issues across our infrastructure that both we and our own IT support had missed. Worth his weight in gold.
This one stumped a lot of other engineers during the original migration, so we’re really pleased with the progress. Most appreciated.
His incident-response work has been independently recognised by a police cyber-crime unit, a cyber insurer’s breach team and a global security vendor.
Need more than support?
Some organisations need someone to own the technology strategy, challenge suppliers, explain cyber risk to the board and guide investment. Through NorthCTO, our sister brand, you get senior technology and cybersecurity leadership without the full-time overhead.
Senior expertise from the first conversation.
NorthMSP is led by founder Sean Parkin, whose background spans MSP delivery, internal IT leadership, cloud migration, security architecture, disaster recovery, networking and incident response. You get direct access to that expertise — no junior escalation chain, no recommendations shaped by margin.
- 25+ years across infrastructure, cloud and security — from systems engineer to principal consultant
- Microsoft-certified security, identity and Azure expertise applied to every engagement
- Experience delivering Microsoft 365 and Azure migrations end to end
- Infrastructure depth across VMware, Cisco, Aruba, HPE, Dell, Veeam and major firewall platforms
- Hands-on incident response experience — including live ransomware incidents, not just theory
- Practical delivery across SMEs, mid-market and regulated environments
Not sure where you stand? Find out — free.
A senior engineer reviews your security and IT and gives you a written findings report — what’s solid, what’s at risk, and what to fix first. No sales pitch, and it’s yours to keep.
Let’s talk about your IT properly.
No sales pitch. No jargon. Just a straight conversation about where you are, what’s working, what’s risky, and whether NorthMSP is the right fit.