Confidentiality isn’t a feature of a law firm — it is the firm. We run IT for practices where client trust, SRA expectations and fee-earner time all depend on systems that are secure, disciplined and quietly reliable.
The legal sector’s biggest cyber threat isn’t exotic. It’s email. Payment-redirection fraud — a criminal watching a mailbox for weeks, then slipping altered bank details into a completion at the worst possible moment — remains the most damaging attack on law firms, and it works because email security at most practices is default-grade. Add the confidentiality obligations every fee earner carries, regulator expectations around client information, and case files that must be available the moment a matter turns urgent, and legal IT becomes a discipline of its own.
It’s also a sector where sloppiness shows. Leavers whose accounts linger for weeks, shared logins “for convenience”, documents accessible to the whole practice by default — these are the findings that turn a professional-indemnity renewal or a client security audit into an uncomfortable conversation. Discipline is the product.
Where legal firms lean on us hardest.
Hardened Microsoft 365 email with the controls that specifically counter mailbox compromise and payment-redirection fraud — because for a law firm, email is the attack surface.
Access to matters and documents on a need-to-know basis, MFA everywhere, and joiner/leaver processes that actually execute the day someone joins or leaves.
Six minutes is a billing unit. Fast, senior help without scripts or triage theatre — because a fee earner waiting on IT is revenue standing still.
Cyber Essentials certification and a defensible, evidenced security posture — increasingly requested in panel reviews, tenders and PII renewals.
Three principles that shape every legal environment we look after.
Conditional access, MFA, impossible-travel alerts, external-sender warnings and controls against forwarding rules quietly siphoning mail — the specific defences that stop conveyancing fraud, not generic spam filtering.
Starters productive on day one; leavers cut off the same hour they leave; access reviewed rather than accumulated. It’s unglamorous, and it’s exactly what your insurer and your clients expect to see.
When a client audit, panel questionnaire or PII renewal asks how client data is protected, you get documented, truthful answers — not a scramble.
Business email compromise — specifically payment-redirection fraud. An attacker phishes or password-sprays their way into a mailbox, watches quietly, learns the rhythm of a transaction, then sends altered bank details at the moment money is about to move. It’s devastating because the email looks genuine — it often comes from a genuine account. Defending against it means layered mailbox security, controls on forwarding rules, verification procedures for payment changes, and staff who’ve been shown how the fraud actually works. That combination is exactly what we put in place.
Yes. Practice and case management systems — whether cloud-hosted or running on a server in the office — are the operational heart of a firm, and we support the infrastructure, access control and vendor relationships around them. We won’t pretend to replace your provider’s own product support, but we make sure the platform it runs on is secure, backed up, and that access to it follows the same need-to-know discipline as everything else.
Access ends when employment does — same day, not “when someone remembers”. Mailbox and matter access revoked, sign-in blocked on every device, mail flow handled so client matters continue seamlessly, and the whole thing documented. Lingering leaver accounts are one of the most common findings in security reviews of professional firms, and one of the easiest for an attacker to exploit, precisely because nobody is watching them.
Yes — this is now routine for legal practices, and the quality of the answers genuinely affects premiums and panel positions. We complete insurer and client security questionnaires with you, truthfully, backed by evidence of the controls in place. Where there are gaps, we’ll say so plainly and price closing them — which reads far better to an insurer than optimistic box-ticking, and protects you if a claim is ever tested against your answers.
A straight conversation about your practice’s IT and security — email defences, access discipline, and what your insurer and clients now expect to see.